Privacy Policy -

Prosonic Privacy Policy

Updated: 01/09/2022

We use your data to provide and improve our service, to you. By using the service, you agree to the collection and use of information per this privacy policy.

Definitions

The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

For this Privacy Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Prosonic, 54 Tshilonde street, The Wilds security estate
Country refers to South Africa
Device means any device that can access the Service such as a computer, a cell phone, or a tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
Third-party social media service refers to any website or any social network website through which a user can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated using the Service or from the service infrastructure itself (for example, the duration of a page visit).
Website refers to Prosonic, accessible from prosonic.co.za
You mean the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Types of Data Collected

When you purchase something from Prosonic, we do not collect personal information provided to us, such as your name, address, and email address. In order to fulfil quotes, orders and delivery, we need this information to meet our obligation. Prosonic has a secure site with a valid 256 bit SSL certificate which we use to establish a secure connection between our servers and your device. The SSL connection protects sensitive data, such as credit card information, exchanged during each visit. All information, contact detail, banking details and credit card information are protected at the same level as used by banks.

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact you. Personally, identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, Province, Postal code, City

Information from Third-Party Social Media Services

The Company allows you to create an account and log in to use the Service through the following Third-party Social Media Services:

If You decide to register through or otherwise grant us access to a third-party social media service, we may collect personal data that is already associated with your third-party social media service’s account, such as your name, your email address, your activities, or your contact list associated with that account.

You may also have the option of sharing additional information with the company through your third-party social media service’s account. If You choose to provide such information and personal data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Use of direct payment gateway

Data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for as long as necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, Maestro, and all other similar institutions. More information on WooCommerce’s and major credit cards below. Their respective privacy policy is available at:

Woocommerce https://woocommerce.com/document/marketplace-privacy/

Visa https://www.visa.co.uk/legal/global-privacy-notice.html

Mastercard https://www.mastercard.co.uk/en-gb/vision/terms-of-use/commitment-to-privacy/privacy.html

Use of Your Personal Data

The company may use personal data for the following purposes:

For the performance of a contract: the purchase contract for the products, items, or services you have purchased or of any other contract with us through the service.
To provide you (unless you have opted not to receive such information) : with news, special offers and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about.
To manage your requests: To attend and manage your requests to us.
With business partners: We may share your information with our business partners to offer you certain discount’s, work on projects, products, services, or promotions.
With your Consent: We may disclose your personal information for any other purpose with your consent.

Retention of your personal Data

The company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and per this privacy policy and no transfer of your personal data will take place to an organization unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements

The Company may disclose Your Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the service
Protect the personal safety of users of the service or the public
Protect against legal liability

Security of Your Personal Data

The security of your personal data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to use any commercially acceptable means, to protect your personal data, we cannot be held responsible, should servers of banks, distributors or any other third party we need to share information with.

Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact Us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, you can contact us at info@prosonic.co.za . Additional details of other contact to contact us will be clearly indicated on our webpage www.prosonic.co.za.